![]() ![]() Unfortunately, Google Voice only integrates with other Google apps. Integrations ensure you don’t have to migrate this data manually. Maybe you also want to keep call recordings in revenue intelligence apps like Gong. You might want to log call recordings and other touchpoints that occur over the phone to your CRM like HubSpot or Salesforce. However, the Google Voice app is only available for web, iPhone, iPad, and Android devices - and the web version only works as long as you use one of these four browsers: Chrome, Edge, Firefox, or Safari. Most advanced systems offer a desktop app so you don’t have to worry about finding the right browser window and so you can click to call phone numbers. You’ll need to switch to a paid plan as you add more people to the team. You can’t get more than one phone number on Google Voice’s free plan. Here are nine limitations that may be deal breakers for your team. Related: Solving common issues with Google Voice Besides recording calls, what other limitations are there to Google Voice ? If you’re about to sign up for Google Voice for business use, consider using a more cost-effective solution like OpenPhone that offers all the essential features you need and more - and can easily scale with your team as you grow. Once enabled, your team can use Google Voice to record calls on-demand as long as the call isn’t being recorded automatically. Select On to enable or Off to disable on-demand recording.Point to On-demand call recording and select Edit.Navigate to Menu > Apps > Google Workspace > Google Voice.Log in as an administrator into the Google Admin console. ![]() However, if you previously disabled it, here’s how you can set up to record Google Voice calls on-demand again: On-demand call recording is enabled by default on Standard and Premier plans. How to record specific calls in Google Voice for Google Workspace All calls: automatically record all calls.Only outbound calls: automatically record outgoing calls.Only inbound calls: automatically record incoming calls.Select one of the following options to Control which calls get automatically recorded:.Point to the Automatic call recording option and select Edit.Select the organizational unit or a child unit.Log in as an administrator into the Google Admin console and navigate to Menu > Apps > Google Workspace > Google Voice.Here’s how you can set up Google Voice for Google Workspace to record audio calls automatically: How to record all Google Voice calls automatically On-demand call recording is available to Standard and Premier users, while automatic call recording is only a feature on the Premier plan ($30 per user per month). However, Google Voice for business forces you to upgrade to the Standard or Premier plan ($20-$30 per user per month) just to get a key feature like call recording. You can manually record phone conversations on Google Voice for Google Workspace by pressing the record button during a call. How does call recording work in Google Voice for Google Workspace ? You can access the recordings later in the Voicemail tab. Alternatively, you can hang up to end the Google Voice recording. When you do, all participants will hear an announcement that the call recording has ended. Everyone will hear a call recording announcement once Google Voice starts recording.ĭial 4 again to stop recording. However, you’ll need to remember to tap 4 at the beginning of a call (and only after all participants join the call) to record it in Google Voice. Once you enable this option, you can start using Google Voice to record calls. To enable call recording, log into your Google Voice account, navigate to Settings > Calls, and turn on Incoming call options. Yes, call recording is available on Google Voice’s free plan. Related Posts Is call recording available on Google Voice ’s free plan? Partnerships Grow your business with OpenPhone.Office hours Join us live every week to learn more about OpenPhone.Help Center Get answers to all your questions.What’s new Check out what we’ve launched.Demo Watch a demo and find out why you’ll love OpenPhone.Customer stories Learn how others use OpenPhone.Careers We’re hiring! See our open roles.Logistics & transportation Streamline your operations.Small businesses Top-rated small business phone.Education Enrich your student experience.Professional services Elevate your client experience.Integrations Connect with other tools you love to use everyday.Teams Bring along your team and start communicating faster.Contacts Stay on top of your relationships with a lightweight CRM.Messaging Fast and efficient texting for individuals and teams.Calling Make calling a more seamless and convenient experience.Phone numbers Get dedicated phone numbers for work, or bring your own. ![]()
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